AGREEMENT
WE ACCEPT ALL YOUR CONTRIBUTIONS ONLY IF YOU WISH TO HELP SHAIYA DRAGON. AS A TOKEN OF APPRECIATION, WE AWARD YOU WITH SHAIYA POINTS (SP)THAT CAN BE USED TO PURCHASE ITEMS IN THE GAME STORE OR TO ACCESS ADDITIONAL SERVICES.
PLEASE NOTE THAT SHAIYA POINTS (SP) ARE NOT REFUNDABLE AND CANNOT BE EXCHANGED BACK INTO A CURRENCY PURCHASES OF SP SETS ARE FINAL AND CANNOT BE REFUNDED.
IN THE CASE OF A DEFECTIVE VIRTUAL ITEM, YOU MUST NOTIFY SHAIYA DRAGON WITHIN 24 HOURS OF RECEIVING THE ITEM TO BE ELIGIBLE FOR A REFUND. THE REFUND WILL BE ISSUED IN THE FORM OF SP THE AMOUNT OF WHICH WILL BE EQUAL TO THE PURCHASE PRICE OF THE DEFECTIVE ITEM. NOTIFICATIONS RECEIVED OUTSIDE OF THIS TIMEFRAME WILL BE HANDLED AT THE DISCRETION SHAIYA DRAGON MANAGEMENT.
PLEASE NOTE THAT ACCIDENTAL PURCHASES OF SP THAT OCCUR AS A RESULT OF TECHNICAL FAULTS IN THE PAYMENT SYSTEM MUST BE DISPUTED WITH THE RESPECTIVE PAYMENT PROCESSOR SHAIYA DRAGON IS NOT RESPONSIBLE FOR TECHNICAL FAULTS OCCURRING AT PAYMENT PROCESSORS AND IS NOT INVOLVED IN HANDLING CREDIT/DEBIT CARD OR BANK TRANSACTIONS.
SHOULD A REFUND BE ISSUED UNDER ANY CIRCUMSTANCES, SHAIYA DRAGON RESERVES THE RIGHT TO SUSPEND OR TERMINATE THE RESPECTIVE ACCOUNT ASSOCIATED WITH THE WEBSITE.
FOR ALL ENQUIRIES REGARDING THE STATUS OF YOUR ORDERS, PLEASE CONTACT US!